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AI Triage

3 min read Product Update
Screenshot of a Bugbot triage comment on a bug report. Bugbot flags the report as a possible duplicate, linking to a previous report. It assigns a severity of 'Medium' for a stored XSS vulnerability, confirms the issue is in-scope, and provides remediation advice: sanitizing user input and implementing a Content Security Policy (CSP).
Example of Bugbot’s AI-powered triage, including duplicate detection and severity suggestion.

Bug hunters exaggerate severity and program owners downplay risks. Bias is a consistent problem in managing bug bounties. Thankfully, AI is changing the dynamic, here’s how:

We recently introduced AI-powered triage to tackle this. Instead of relying on human judgment alone, the AI provides clear, objective assessments:

“This class of bug is explicitly considered Medium by the Program”

“While not listed in scope, this vulnerability is typically included and considered best practice to fix.”

The results are more accurate severity ratings, quicker decisions, and fewer disagreements. We also added AI-powered duplicate detection, which has been an easy win. In bug bounty programs, clear information is essential.

Interested to hear if others are using AI to triage?

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